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Frequently Asked Questions

1. Free Shipping:

  • Q: Do you offer free shipping?
  • A: Yes, we provide complimentary shipping across the USA for all orders exceeding $200.

2. Shipping Charges:

  • Q: How are shipping charges determined?
  • A: Shipping charges are calculated based on the weight of the product and the delivery location. The applicable fees will be calculated during the checkout process.

3. Shipment Tracking:

  • Q: Is shipment tracking available?
  • A: Yes, you can enjoy the convenience of end-to-end shipment tracking at no additional cost. Monitor the progress of your order from dispatch to delivery.

4. Delivery Timeframe:

  • Q: How long does it take for orders to be delivered?
  • A: Orders are typically delivered within 4 to 7 working days, unless otherwise specified in the product details. We strive to ensure your items reach you promptly.

5. Carrier Services:

  • Q: What if I face issues with the carrier's services?
  • A: Kanya Saree holds no liability for any carrier-related issues such as lost items, theft, or delayed deliveries. If you encounter concerns, please contact the relevant carrier directly for resolution.

6. Customer Responsibility:

  • Q: What information is crucial for smooth delivery?
  • A: To facilitate smooth and timely delivery, we kindly request customers to provide accurate information, including ZIP code (postal code), address, and area name during order placement. Any modifications should be communicated to us via email at within 2 hours of placing the order.

If you have any additional questions or require further assistance, feel free to reach out to us. Happy shopping!